From the people behind Casino Joy, SpinIt, Genesis and Casino Gods comes Casoola. As you might know from Genesis Globalâs other brands, things are quite differently round these parts, complete with quirky turns, plentiful bonuses (and how!) and thousands of games to choose from, across each game type.
The casino itself says it was âborn out of a VR experiment gone wrongâŠwell, not exactly wrong.â Youâll meet Caszilla, the ten-meter pet-bot originally created for VR, but accidentally ed into the casino.
Getting setup and playing at Casoola Casino takes only 30 seconds of your time, and just a few clicks! Hereâs what you need to do:
Step 1:Navigate to Casoola.com, and click âEnter Casoolaâ:
Step 2:A form will pop up, asking you for -
a. A name
b. Your email address
c. A (this has to be in English characters only, over 8 characters and include at least one number)
Step 3:On the next screen, you'll be asked for -
a. Your first name
b. Your last name
c. Whether you're male or female
d. Your birth date
e. Your country (this will be pre-selected according to your location)
f. Your address - start typing it (or your postcode) for an auto-generated list to appear. Select the correct address.
g. Select your currency - or confirm whatâs been pre-selected for you.
h. Your mobile phone number
i. You'll be asked to tick the âIâm happy to receive marketing communicationsâ box - which we advise you do (or you'll miss future goodies from the casino).
Step 4:Youâll be taken to deposit! Choose your preferred deposit method and, if you want one of the two welcome bonuses on offer (more on that below, in the âWelcome Bonusâ section), then make sure to tick the âI want a bonusâ box (highlighted with a red box on the screenshot):
Step 5:Follow the process until the end, until you see the confirmation screen. Your deposit should be credited automatically, as well as your bonus (if you've chosen one).
Some players might receive a message from the casino here, telling them to their . If that happens to you then you wonât be able to play at the casino until youâve ed this verification process. For more information on this, check out the âDeposits and Withdrawalsâ section of the review, below.
Casoola Casino gives you not one, but two awesome Welcome Bonuses to choose between. These are: for casino lovers, a $1500 match deposit bonus with 200 free spins. For Live Casino fans, thereâs a 100% up to $100 bonus for you.
Not sure which one to choose? We donât blame you. You donât have to make a choice until you get to the cashier and make your first deposit.
To claim the welcome bonus, you need to:
Step 1: for a new player at Casoola Casino
Step 2:Tick the âI want a bonusâ box at the cashier (see screenshot for where this is in the âHow to get startedâ section, above) and choose which bonus you'd like.
Step 3:Make a deposit of at least $10
Step 4:Start playing! Your deposit bonus will be automatically applied.
Sounds good? It is. But, as always, there are some and Conditions for both bonuses that you should know about:
For the Casino Welcome Bonus:
For the Live Casino bonus â
This one is a tough one to call- on the one hand, we do love ourselves a bit of Live CasinoâŠon the other hand, the casino welcome bonus gives you more bonus cash, for more deposits, plus those 200 free spins.
Weâre going to say this one depends on your playing preferences but for us, we think weâd be better off with the casino welcome bonus.
Do all these and Conditions sound tricky to you? Read more about the Bonusâ and Conditions here.
Best online casino welcome bonuses: 888 Casino
Weâre suckers for nicely laid out casinos, and Casoola is no exception to this rule â
Everything is very clearly presented in categories including âFavouritesâ (where your favourite games will appear â go to each gameâs screen and click the âadd to favouritesâ star icon at the bottom to see them appear in this section), Hot Games, Slots and Jackpots, Live Casino and Casino Games.
Each of the game lobbies has a few subsections, to help you more easily navigate and find exactly what you want. There arenât really any filters here, but we guess you wouldnât really need them anyway, everything is so easy to find (and thereâs also an autocompleting search bar to help you with game suggestions).
Casoola Casino have these game categories to choose from:
Thereâs a lot of gaming choices on offer hereâŠweâre very impressed. Usually, when reviewing online casinos, we find that if a casino offers over a thousand games, most of these go straight to the slots section. While thatâs also the case here, thereâs still more than enough choice for anyone, no matter whether theyâre a super Live Gaming fan or a Table Games fan â everyone has a lot of choice at Casoola Casino. Nice one!
Still, if youâre looking for some gaming direction to keep you inspired, the casino gives you several options of what other players are enjoying. At the time of writing, the top slots at Casoola Casino were â :
Best online casino for games: Party Casino
Although the casino donât publicly state what their overall payout rate is, they do address their testing and auditing in a FAQ: they say that all games are âmethodically and scientifically testedâ by either eCOGRA or Technical Systems Testing (TST), both of whom are highly respected independent auditing agencies.
As a UKGC-regulated casino, Casoola doesnât have to either grant you the names of the companies doing their testing, or even publicise what the payout rate of their games are. While some casinos do just that, Casoola have done their bit by making the RTP (Return To Player) available from information or âhelpâ section in the gameâs information: scroll down until you find the RTP percentage listed.
If you want to workout the casinoâs overall payout rate, just take a selection of the gamesâ RTPs (we took 10 games) and average them out. Applying this approach gave us a theoretical RTP of 97% for the casino, which is pretty high, showing itâs a fair and safe place to play at.
Best online casino payout rates: Party Casino
Casoola Casino has a range of deposit and withdrawal options for CA players, including ewallets!
The minimum deposit across all of these methods, as well as to trigger the welcome bonus, is $10. Deposits are fee-free to make, and they will appear in your instantly. Thatâs nice!
Casoola Casino makes it easy for you to set yourself a daily, weekly or monthly deposit limit, right from the cashier. Should you need to, then Casoola Casino also has the opportunity for players to self-exclude from the casino.
The minimum withdrawal amount is $10, and amazingly, almost all of the methods allow for instant processing, and in some cases, withdrawal too, which is really nothing to be sniffed at.
The only exception to this is withdrawing by debit card, which can take between 1-3 days for the casino to process, and another day or so for it to reach your .
Important to know â Casoola Casino charges a $3/2% withdrawal fee for processing your cash out (whichever amount works out as lower). This isnât a deal breaker but we do take a little bit of issue with it, since other online casinos manage to offer fast withdrawals completely fee-free.
Still, if thatâs the only objection weâve really had so far, Casoola Casino is still doing pretty well, in our books!
Casoola Casino is highly committed to making sure their players are safe and secure online. This is seen in their regulation from both the United Kingdom Gambling Commission, and the Malta Gaming Authority. These two organisations are highly internationally respected, and the UKGC in particular is known to be one of the strictest authorities in the online gaming industry.
The site itself is completely SSL encrypted and protected, meaning any player data sent to it â financial, personal, even your gaming activity â is completely encrypted and anonymous, and most importantly â unhackable.
The casino takes it upon itself to link to several gambling organisations in the casinoâs footer, in case players develop any problematic gambling behaviours: these organisations include GamStop, BeGambleAware.org, Responsible Gaming Foundation and even Casoolaâs parent company, Genesis Gamingâs own responsible gaming site, Genesi SafePlay. Casoola also has their very own Responsible Gaming policy for playersâ safety.
In addition, Casoola Casino makes it very easy for players to set themselves deposit limits, and even self-exclude, all from their player , this all indicates that Casoola Casino really invest and believe in safeguarding their players from any and all potential threats to their online safety and wellbeing.
Casoola is so modern that it doesnât even have a dedicated set of casino apps for â everything needed can be found on its super-duper mobile site.
This looks exactly like a mini-me version of the desktop site (which it is â the desktop site is completely responsive to all screen sizes), with everything you need â all of the games, banking and more, right from your mobile.
The game tiles are perfectly sized so you can swipe exactly what you want to, while everything else is nicely and neatly laid out, just as it is on desktop.
The mobile site also worked nicely â no crashing, lagging or battery draining â from a range of mobile and tablet devices, across iOS, Android and Windows, which we were very impressed by.
Long story short, Casoola casinoâs mobile site can perfectly handle and run with all of your gaming-on-the-go needs!
The casino doesnât seem to have any loyalty scheme yet, which is a shame, as weâd have liked to have seen how Casoola handled player loyalty.
Still, if this ever changes, weâll be sure to update this review and check out everything you need to know!
While thereâs no loyalty scheme to speak of, Casoola does have a top-secret VIP scheme â so thatâs something!
Details are a bit on the DL, but what we could gather is that thereâs a whole host of benefits waiting for you if youâre lucky enough to be deemed worthy of an invite to the club. These include â
That all sounds great- but we really would have liked to have seen more details on exactly how we can get into the club, as well as any other things we should know about!
Casoola really impressed us with their approach to customer service. Not only is there a really solid FAQ section, but the details of the casino are clearly displayed, without you even needing to go into the FAQ page in the first place, which is unlike most online casinos who prefer to hide their details behind the FAQ.
And that FAQ! Itâs so in-depth â everything is nicely sectioned off by subject, which if you click, leads to actual FAQs (and beyond) with in-depth answers and links galore. Nice one, Casoola!
Otherwise, Casoola Casinoâs live chat is very quick and professional too. We connected to Martin within a matter of seconds, and had our issues sorted in one minute or so.
Casoola also has a Canadian freephone number, as well as an email address. These are both offered as 24/7 services.
Casoola Casino has it all â personality, not one but two welcome bonuses, oodles of games and an all-over great feel to it.
This is the place you want to go if youâre looking for a casino that does things a bit differently (and even better, if youâre into robots).
We would have wanted to have seen a loyalty scheme, but even we know the lack of it isnât a massive deal.
All in all, Casoola Casino is a great place for you, no matter your gaming preferences.
$1500 welcome bonus with 200 free spins
Itâs completely legitimate. Not only is it regulated by both the UKGC and MGA, but Casoola also links to several gambling organisations to help their players should they ever develop problematic gambling behaviours (for a full list of these, check out the âSafety and Securityâ section, above).
Casoola also insist, as a UKGC-regulated casino, that players have to their ID and proof of address before requesting a withdrawal. For more information about how to do this, check out the âDeposits and Withdrawalsâ section.
They can take from anywhere between âinstantâ and up to 3 working days, depending on the payment method you select (see more about this in the âBanking methodsâ section, above).
Additionally, youâll have to complete the ID and address verification process before Casoola will even allow you to access the cashierâs withdrawals section (and in some cases, before you even deposit).
Itâs easy â you can either get in touch with Casoolaâs customer , orclick this linkto do this yourself automatically.
Theyâre available in the casinoâs welcome bonuses, deposits 2,3 and 4 (check out the âWelcome Bonusâ section, above, for more information).
You could also check Casoolaâs Promotions section, which is updated regularly, or if youâre a Casoola VIP player, these could be available from your VIP Manager.
Itâs super straightforward: go to the cashier section and choose âwithdrawalâ. Then follow the process until you see your withdrawal request has been confirmed.
Casoola wonât allow you to access the cashier unless youâve verified your ID and proof of address.
Easily! They come as a part of your welcome bonus (either the Live Casino or the casino bonus) â check out the âWelcome Bonusâ section, above, for more information about both of these.
Check out the âWelcome Bonusâ section, above, for details of the and Conditions of the both welcome bonuses on offer. Other bonuses might have different ways to trigger them, so always check the bonusâ page for details of how to use it.
, always check a bonusâ and Conditions before agreeing to claim it.
Itâs the same as Casoolaâs standard process: check out the âhow do I withdraw at Casoola?â FAQ, above, for more information.
, youâll need to have satisfied Casoolaâs bonusâ and Conditions (see more details of these in the âWelcome Bonusâ section, above), before requesting a withdrawal.
Theyâre available to you as a part of Casoolaâs Casino welcome bonus â more information is available above in the âWelcome Bonusâ section.
$1500 welcome bonus with 200 free spins
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