A Microgaming-only casino, and a well-known one at that, 32Red is a highly regular award-winning casino (check out their Trophy Cabinet here). You might expect that, since itâs also one of the longest-running and most established online casinos. Thereâs a massive game selection (even if itâs powered only by Microgaming), as well as a whole slew of goodies for players (both new and long-term).
Step 1:Navigate to 32Red.com, and click âSign up nowâ:
Step 2:Youâll see a 3-part registration form. In the first part, you'll be asked for a few of your personal details:
a. Your first name
b. Your last name
c. Your email address
d. Your mobile phone number
e. Your date of birth
You'll also be asked to tick the box stating you want to receive bonus messages - but it doesn't say which channels of communication those are. We recommend ticking this box to make sure you don't miss out.
Step 3:The formâs second part asks for you to confirm your (pre-filled) country and for your postal address. This is not completed, but you also have the option to fill it in manually.
Step 4:The third part of the form asks you to:
a. Create a name
b. Create a (thereâs a strength indicator next to this box, so you can tell how strong your is or isn't)
c. Confirm your
d. Select your currency (this will be pre-filled according to your location)
e. Select your gender
You'll also need to tick the box confirming you're over 18 and confirm 32Redâs and Conditions.
Step 5:As a player, youâll be asked to your identity before you can start playing. You'll need to two documents - one to prove your ID and one to prove your address.
Step 6:For the ID verification, you can either as a port to a driverâs license. Make sure to double check the country of issue box!
Step 7:You can choose to either take a photo, to a file.
Step 8:Choose an option, follow the instructions and click ââ. The verification process takes about 10 seconds, and then youâll see these three options:
Step 9:Unless you want to another document, we recommend ing both your proof of ID and proof of address in one go - it will make things easier and smoother down the line when you want to play at the casino, deposit or withdraw!
Step 10:Once your verification process has been verified, you're ready to start playing and depositing! You should know that the verification process can take up to 2 minutes, or even up to 72 hours at busy times.
32Red offers new players a whopping 150% bonus up to $150! Itâs very straightforward to claim it, and you can do so either by clicking on the Promotions tab from your player dashboard, or making a deposit after youâve finished the verification process explained above.
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To claim the welcome bonus, you need to:
Step 1: for a new player
Step 2:Make a deposit of at least $10, via a debit card only
Step 3:Click âClaim Bonusâ in the cashier
Step 4:Start playing! Your deposit bonus will be automatically applied.
As with anything, there are a few and Conditions to be aware of before you commit to accepting 32Redâs Welcome Bonus:
32 Red has almost 400 games to choose from, neatly divided into several sections to inspire you and help you navigate.
In general, we were impressed at how easy to navigate, yet inviting, the 32Red site was. We had everything we needed from the dashboard â from our loyalty points status (more on that below), to the range of games on offer, to easy access to our banking section and Promotions too.
32Red sections off its game to give you a few ideas as to what you want to play: youâll find the â32Red Featuredâ section at the top of your player dashboard, followed by the newest games on offer Jackpot games, Real and Live Games, Roulette and more.
32Red Casino have these game categories for you to play:
We think thatâs pretty impressive, especially given that 32Red is powered by one software provider only â Microgaming. If that âone providerâ approach doesnât work for you, we think you should take a second look. There are all of your fan favourite games here, including the âMillionaire Makerâ, Mega Moolah, and that youâre certain to find quite a few games youâll want to play!
For example, checking out the 32Red Featured tab of 67 games, or the New Games tab with 30 games is surely going to help you land on something that looks exciting:
At the time of writing, 332Redâs top games that were most popular with players in the past day can be found below.
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32Red is eCOGRA-certified, with their RTP (return to player) being listed on eCOGRAâs site as 96.93%. 32Red also painstakingly details the RTP of every single game hosted on their site in this long list.
Although the payout ratio is determined by each individual gameâs RTP (see list above), the average of these games are then combined to give the entire casino an overall payout rate. 32Redâs is very high, indicating itâs a safe and fair casino to play at.
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32Red has a pretty impressive array of banking methods for players, ranging from debit cards, ewallets and payment cards as well as bank transfers!
All of the deposit methods listed above offer instant processing, meaning youâll see the deposit in your immediately after completing the deposit process, as well as fee-for deposits.
The minimum deposit across every one of the above methods is just 10.
The minimum withdrawal amount is also 10, and fee-free. 32Red states that withdrawals via debit card or bank transfer will be processed for a minimum of 24 hours after it was requested, and if itâs requested before 3PM GMT, it will be processed on the next available banking day. If itâs requested after 3PM GMT, the withdrawal will be processed for an additional working day, as banksâ process transactions only between 9AM-3PM, Monday-Friday. That means you might have to wait up to 3 working days for your cash to appear in your .
However, for ewallet withdrawals (PayPal, Neteller etc), will be processed and finalized on the same working day â so you could see your cash within 24 hours.
32Red is dedicated to keeping their players safe and secure online, in a few ways:
32Red has both an excellently mobile-optimised mobile site, as well as two well-designed mobile apps (for Android and iOS).
Their mobile site looks almost identical to the desktop site, with all of the games, sections and links we so enjoyed on the desktop site (for the loyalty program, banking section and help section, among others). An added benefit was, just like the desktop site, the gamesâ icons were nice and big enough that we didnât find ourselves accidentally swiping anything â we could very easily scroll, swipe and select whatever we wanted (even those of us with larger fingers).
The mobile apps are also well-optimised, with everything you see on the desktop available in a clean, easy to use and work around app. Every device â tablet and phone â that we tried to access with 32Redâs mobile site and apps saw it loading quickly and playing lag-free, which we found was the case across operating systems that we tried (Android, iOS, macOS, Windows). Nice one, 32Red!
32Redâs loyalty scheme, the Red Rubies scheme, has some pretty great ideas. For one thing, youâre automatically enrolled and start earning points from your very first real money wager; for another thing, there are a few tries to work through and keep you interested, with the last one being the invite-only VIP tier (more on that below!):
Each tier has its own exclusive benefits, and you move through them automatically as you make real money wagers and earn points. To stay on the same tier each month, you need to earn the required numbers of Red Rubies to be in that tier, or youâll be downgraded.
Your loyalty level gives you different benefits, such as birthday bonuses and other exclusive promotions and gifts. As you can see from table below, personalised promotions only kick in from the Gold tier â although youâll still get a really generous boost on your birthday across all tiers:
Redeeming your Red Rubies is easy, and you can access your Red Rubies straight from your player dashboard.
Just to your player , and look for the Red âRâ at the top right of the screen â you can only redeem in units of 1000 rubies, which will give you 10 casino chips per 1000 Red Rubies.
Once youâve risen through the Red Rubies Rewards tiers and hit enough Red Rubies youâll be invited to 32Redâs VIP club â Club Rouge (32Red doesnât say how many youâll need, although the Platinum tier requires at least 10,000 Red Rubies to , so weâre guessing either 15,000 or 20,000 Red Rubies will get you an invite to Club Rouge).
The rewards look amazing, and weâre pretty sure any player will feel like the most important of VIPs with this kind of treatment: some of the offline benefits 32Red will treat you with includes:
And thereâs more â on top of the offline trips you can expect as a VIP player, 32Red offer you:
And more, besides.
You should note, that if you donât play at 32Red for 90 days, your Red Rubies will expire.
32Red has a super in-depth, easily navigable FAQ section -in fact, it was so well collated that we didnât even feel the need to get in touch with customer , as we could easily fix any issue we encountered just by following the FAQâs recommendations.
Thereâs even a âMost popular answersâ section, which was really very handy â
If you do still want to get in touch with customer , you have several options:
We were connected to live chat after 10 seconds, despite being second in the queue. We were connected to Chloe, who was very quick to answer our questions, and answered them professionally and helpfully, which we appreciated.
32Red is award-winning for a reason, and we think youâll understand why once you start playing there.
From the game selection, to the ease of use, to the bursting promotions section, we donât really find any faults with 32Red. Even the verification process, which is usually where things can go wrong pretty quickly, didnât give us any hassle and took only 2 minutes total to get through.
Weâd say the only potential drawback some players might find is that 32Red is powered âonlyâ by Microgaming. We know that might be a little off-putting, especially if you really enjoy all of the game variety from a range of software providers that other casinos provide, but really, we suggest you take a look into Microgamingâs back catalogue. Thereâs a lot to get through, with over 400 games alone at 32Red. Sometimes, simplicity is the variety you need.
For these reasons, we highly recommend you try out 32Red â like we said, itâs a regularly award-winning casino for a clear reason, and if youâre not playing, youâre missing out on an epic player experience.
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32Red is incredibly safe, with several high-level commitments to protecting their players. These include:
Overall, each of these commitments combine to give us the impression that 32Red is a safe and secure casino which is committed to their playersâ online safety, in every way, shape and form.
It depends on both the time of day you request your withdrawal, as well as the withdrawal method you use to cash out with.
For bank transfers and debit cards, withdrawals can take up to 3 working days to appear in your . This is because bank processing times run until 3PM GMT, so if you request a withdrawal before 3PM, youâll get your money quicker (within 2-3 working days). If itâs after 3pm, youâll likely be waiting up to 3 working days or more.
For ewallets, youâre likely to receive your withdrawals within 24-48 hours, regardless of the time of day the withdrawal was requested.
You can read more about the process here, but closing your is very easy to do. You need to get into customer (across a channel of your choosing), and ask them to close your . Theyâll ask for some personal details to confirm your identity, and then will confirm they have started the process to close your .
32Red also note that although your will be closed, theyâll have to retain your player information for 5 years minimum due to the licensing laws.
Although there arenât currently any 32Red bonus codes available, there are several ways you could receive these:
Itâs very straightforward. All you need to do is:
â in order to even access the withdrawal screen or cashier, youâll need to your identity! This can be done either from the Help section, via your player or during the process (see details of how to do this in the âHow to get started at 32Redâ section, above).
You can get them in a few ways:
It really depends on the casino bonusâ and Conditions. You might have to:
Or otherwise, itâs always worth double checking the casino bonusâ details to know more about how to use it, as well as ing customer if youâre having issues.
Itâs almost as easy as withdrawing as standard:
..except thereâs an added set of requirements you need to make sure you satisfy! For the Welcome Bonus, for example youâll need to make sure youâve satisfied the playthrough requirements enough in order to cash out any of your winnings (for more details check out the âwelcome bonusâ action, above).
Additionally, for any withdrawals youâd like to make, you need to make sure youâve ed both the ID and proof of address verification checks, otherwise you wonât even be able to access the cashier.
There are several ways you might do this:
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